Amazon Swaps 'Just Walk Out' for Smart Carts in Fresh Stores

April 4, 2024
Amazon Swaps 'Just Walk Out' for Smart Carts in Fresh Stores
  • Amazon is replacing 'Just Walk Out' technology with smart carts in 27 out of 40 Amazon Fresh stores in the U.S.

  • Customer feedback highlighted issues with delayed receipts and a preference for immediate spending updates.

  • Smart carts will enable customers to scan items and view running totals as they shop.

  • 'Just Walk Out' technology will remain in use at Amazon Go stores and with third-party retailers.

  • Amazon Web Services is now responsible for the sales efforts of 'Just Walk Out' technology.

  • The Amazon Dash Cart incorporates computer vision and sensor fusion technology to facilitate a checkout-free shopping experience.

  • Amazon's strategy adjustment showcases its commitment to customer satisfaction and ambition to expand in the grocery industry.

Summary based on 25 sources


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