Ticketmaster Faces Scrutiny Over Oasis Ticket Pricing; UK Government Steps In
March 25, 2025
Concerns were raised about Ticketmaster's labeling of certain tickets as 'platinum,' which were priced nearly 2.5 times higher than standard tickets without clear explanations of their benefits.
Oasis has claimed they were unaware of any dynamic pricing plans during the ticket sale, asserting that their discussions aimed for a fair ticket selling strategy.
Ticketmaster's issues with platinum tickets are not isolated, as other artists like The Cure and Neil Young have opted out of similar pricing structures.
Despite the backlash, Ticketmaster has stated their commitment to transparency and consumer-friendly practices, denying the use of dynamic pricing.
Starting in April 2025, the CMA will gain new powers to enforce consumer law without court proceedings, allowing them to impose fines of up to 10% of a company's turnover for violations.
The Competition and Markets Authority (CMA) has determined that Ticketmaster may have misled fans about the pricing of Oasis concert tickets sold last year.
The investigation, initiated in September 2024, was prompted by numerous complaints from fans regarding confusing prices and a frustrating queuing system during the ticket purchasing process.
Many fans expressed anger over sudden price surges during the Oasis Live '25 ticket sale, with some paying as much as £355 for tickets originally advertised at £148.
In response to these issues, the UK government began a consultation in January 2025 aimed at improving the ticket resale market to better protect fans.
Downing Street has emphasized that all fans deserve fair access to tickets and acknowledged the frustration caused by ticket touts and a lack of transparency in pricing.
In October 2024, Oasis and Ticketmaster announced plans to cancel over 50,000 tickets sold through unauthorized secondary ticket sites, with cancellations beginning in February 2025.
The Oasis reunion tour, 'Oasis Live '25,' is set to kick off on July 4, 2025, in Cardiff, marking the first live performance by estranged band members Liam and Noel Gallagher since 2009.
Summary based on 7 sources
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Sources

The Verge • Mar 25, 2025
Ticketmaster may have violated consumer protection laws
Slashdot • Mar 25, 2025
Ticketmaster May Have Violated Consumer Protection Laws - Slashdot
Express.co.uk • Mar 25, 2025
Ticketmaster urged by CMA to revamp sales processes after Oasis ticket fiasco