Union Minister Pralhad Joshi confirmed that the notice seeks an explanation from Apple regarding reported technical glitches experienced by users post-update.

A survey by LocalCircles revealed that 60% of iPhone users faced service problems, with nearly 90% attributing these issues to the iOS update rather than network problems.

This incident highlights the Indian government's broader initiative to regulate digital and tech platforms, aiming to protect consumers from unfair practices.

Complaints have surfaced regarding fare discrepancies for the same destination based on the smartphone used, raising concerns about fairness in pricing.

These regulatory actions underscore India's commitment to consumer protection, particularly concerning technology companies operating within the country.

The Consumer Protection Authority of India (CCPA) has issued a notice to Apple Inc. following numerous consumer complaints about iPhone performance issues after the iOS 18+ update.

The notice reflects the increasing regulatory scrutiny faced by Apple in India, a significant market for smartphone manufacturers as the company expands its retail and manufacturing operations.

Despite these challenges, Apple plans to open more stores in major Indian cities, including Bengaluru and Mumbai, as part of its growth strategy.

Apple's market share in India dropped to 18% in 2024, with competitors like Xiaomi and Vivo gaining ground amid these consumer complaints.

Minister Joshi characterized the differential pricing practices reported against ride-hailing services Ola and Uber as 'prima facie unfair trade practices,' emphasizing the government's commitment to consumer rights.

As of the report's publication, Apple, Ola, and Uber had not responded to the CCPA's notices, indicating ongoing discussions regarding these consumer grievances.

Apple's global iPhone sales declined by 5% in the last quarter of 2024, attributed to lackluster upgrades and strong competition, particularly in China.