Samsung Faces Backlash: One UI 6.1 Update Cripples Galaxy S22 with Serious Issues
December 21, 2024In response to the growing complaints, Samsung has acknowledged the reports and stated they are investigating, but many users remain dissatisfied with the lack of immediate solutions.
Samsung customer support has indicated that some affected devices may require costly motherboard replacements, especially since many are out of warranty.
Some users have alleged that Samsung is incorrectly attributing the problems to defective mainboards, suggesting that the root cause may actually be a software issue.
Despite the widespread nature of these issues, Samsung has not yet issued a public statement addressing the situation or providing solutions for affected users.
User forums are filled with complaints about the severity and frequency of these issues, highlighting the widespread dissatisfaction among Galaxy S22 owners.
The issues seem to be particularly prevalent among devices using Samsung's Exynos 2200 chipset, while those with the Snapdragon 8 Gen 1 chip appear to be less affected.
Due to delays in receiving the update, many users may find themselves liable for expensive repairs as their warranties have expired.
The reported problems indicate a potential incompatibility between the One UI 6.1 update and the Galaxy S22's hardware or firmware.
While the One UI 6.1.1 update aimed to introduce new features and enhancements, it has unfortunately led to critical initialization failures for some devices.
Samsung is currently facing significant backlash over the One UI 6.1 update for the Galaxy S22, which has resulted in a range of serious issues for users.
Many Galaxy S22 owners are reporting severe problems, including boot loops, stuttering, random crashes, and overheating, which have rendered their devices nearly unusable.
In addition to boot loops and crashes, users have reported display glitches and complete device failures, further compounding their frustrations.
Summary based on 3 sources
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Sources
Forbes • Dec 21, 2024
Samsung’s Update Failure—Bad News For Millions Of Galaxy UsersTechSpot • Dec 21, 2024
Samsung Galaxy S22 users report widespread issues after One UI 6.1 updateExtremeTech • Dec 19, 2024
Samsung Galaxy S22 Users Face Bricked Phones After One UI 6.1.1 Update