Speakers at the summit emphasized that AI should empower innovation rather than intrude, reinforcing its role as a beneficial business tool.

Key figures in the discussion included MVS Murthy from Federal Bank and Arvind Iyer from Piramal Finance, who explored AI's potential to enhance consumer interactions and business strategies.

AI is revolutionizing customer engagement in sectors like co-working by tailoring services based on usage patterns, thereby optimizing work environments.

In the fast-moving consumer goods sector, AI has improved supply chain planning and enabled actionable product innovations, as noted by Vrijesh Nagathan of Marico Ltd.

Ajay Dang from UltraTech highlighted how AI has enhanced B2B marketing by accurately identifying key organizational needs.

Experts at the summit advocated for ethical governance and human oversight in AI applications to mitigate biases and ensure transparency.

Kedar Ravangave from Kotak Mahindra Bank discussed the shift in banking from reactive to predictive approaches, leveraging AI for proactive customer engagement.

India is addressing its digital divide by developing AI solutions, such as voice interfaces in multiple languages, to promote inclusivity for users without internet access.

At the recent Storyboard18 Global Pioneers Summit, industry leaders gathered to discuss the transformative impact of artificial intelligence (AI) across various sectors, including banking, marketing, and co-working spaces.

The future of AI in India is increasingly focused on enhancing human experiences, positioning it as a vital tool for customer interactions and business growth.

Ruparel from WPP & GroupM noted that generative AI has accelerated the creation of advertising campaigns, allowing for rapid and innovative content production.

Concerns regarding ethics, accuracy, and regulatory compliance in AI are particularly pronounced in the banking sector, where transparency and fairness are paramount.