Logan Airport Rideshare Fee Hike Approved, Triggering Driver Concerns and Passenger Dissatisfaction

March 20, 2025
Logan Airport Rideshare Fee Hike Approved, Triggering Driver Concerns and Passenger Dissatisfaction
  • Massport has approved a fee increase for rideshare services at Logan Airport, set to take effect on July 1, 2025, following negotiations with Uber and Lyft.

  • Board member John Nucci acknowledged the unpopular nature of the fee hikes but emphasized their necessity to address growing air travel demands and potential public health risks from airport pollution.

  • Massport plans to invest $1.5 billion in ground transportation projects to enhance airport capacity and improve passenger flow, including the construction of a new garage at Terminal E.

  • Mike Vartabedian from the App Drivers Union highlighted the financial strain the fee increase will impose on drivers, many of whom depend on airport fares for their income.

  • Some passengers have voiced their dissatisfaction with the rising costs, particularly in the current economic climate.

  • Currently, rideshare services account for about 30% of Logan's passenger traffic, with projections indicating 9.5 million ride-app trips in 2025.

  • The agreement with rideshare companies includes the reintroduction of shared rides and a new scheduled high-occupancy vehicle service to reduce single-occupancy trips.

  • Uber and Lyft will enhance their 'rematch' feature, allowing drivers to accept new pickup requests while dropping off passengers, and will introduce shuttle services.

  • To alleviate congestion, rideshare companies will extend the time frame for drivers between drop-offs and new pickup requests.

  • The additional revenue generated from the fee increases is expected to support capital investments necessary to accommodate the anticipated rise in travelers at Logan Airport.

  • Drivers, including Cletus Awah, criticized the decision, claiming they were excluded from negotiations and expressing concerns that the higher fees could deter riders and negatively impact their earnings.

  • Massport aims to improve curbside access for rideshare users, although the future of central drop-off and pick-up locations remains uncertain.

Summary based on 12 sources


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