EU Strengthens Emergency Call System with New 112 Regulations for Accurate Location Tracking

February 11, 2025
EU Strengthens Emergency Call System with New 112 Regulations for Accurate Location Tracking
  • The European Union has implemented new regulations aimed at improving the effectiveness of the emergency number 112, particularly focusing on accurate location identification during emergencies.

  • As part of these regulations, EU member states are required to report their progress to the European Commission on the implementation of emergency call access via 112, with a deadline for improvements in mobile-derived location data set for December 2024.

  • Currently, Advanced Mobile Location (AML) technology is available in nearly all EU member states, with only Cyprus, Malta, and Poland yet to adopt it; Poland is expected to implement AML by 2027.

  • Modern smartphones utilize AML technology, which activates GPS and other sensors during a call to provide precise location data to emergency services.

  • In instances where AML fails, emergency services can rely on alternative network-based location methods, such as cell tower triangulation.

  • In 2023, a significant majority of emergency calls in the EU, approximately 82%, were made via mobile phones, highlighting the importance of mobile technology in emergency response.

  • For landline calls, the caller's location must include specific address details, while mobile networks are required to specify location accuracy in meters to effectively define the search area.

  • A notable case in Lithuania involved a murder victim who used a smartphone without a SIM card, which hindered the transmission of location data, contrasting with Germany's requirement for operational SIM cards during emergency calls.

  • While AML typically requires a SIM card and mobile reception, Google's Emergency Location Service (ELS) for Android can transmit location data via Wi-Fi, even in the absence of a SIM card.

  • A pivotal 2019 ruling by the Court of Justice of the European Union emphasized the necessity for reliable location determination of emergency calls to enhance the effectiveness of emergency services.

  • The ruling that spurred these regulations was influenced by the tragic case of a 17-year-old girl in Lithuania, who was unable to be located despite making multiple emergency calls in 2013.

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