Sydney International Airport has introduced a new kerbside pickup zone for Uber, which opened recently and is already seeing significant passenger adoption.

In the first three days of the trial, approximately 70% of passengers at the T1 international terminal opted for Uber rides.

The dedicated Uber pickup area is located about 20 meters from the terminal doors and features seven bays, requiring passengers to request a ride and obtain a six-digit PIN.

Transport Minister Jo Haylen stated that the trial aims to enhance transport options for passengers and alleviate congestion at the airport.

In response to the new Uber zone, taxi drivers staged a strike, protesting against the NSW government's decision and attempting to maintain their monopoly on airport pickups.

The taxi industry has expressed outrage over the arrangement, claiming it gives Uber an unfair advantage and threatens their earnings.

Nick Abrahim, chief executive of the NSW Taxi Council, warned that the trial could lead to a 20% reduction in taxi fare revenue, amounting to an estimated $5 million loss annually.

Despite the initial enthusiasm for the new system, many passengers faced difficulties navigating it, prompting Uber to acknowledge these issues and promise improvements.

Uber's managing director for ANZ emphasized that the designated area is intended to create smoother and more efficient experiences for both riders and drivers.

While the taxi industry struggles with declining ridership and complaints about service quality, Uber also faces challenges, including reduced driver remuneration.

Abrahim highlighted that Uber drivers do not incur the same compliance costs as taxi drivers, which include necessary safety equipment.

Sydney Airport's executive noted that the rise in rideshare popularity necessitated this change to improve passenger experience.