Intuit to Launch Advanced AI Systems for Automated Business Workflows and Personalized Insights
September 26, 2024Intuit Inc. is set to launch agentic AI systems powered by its proprietary Generative AI Operating System (GenOS) to enhance customer experiences.
The GenOS platform integrates a GenRuntime framework and specialized AI agents, enabling autonomous planning and execution of business workflows.
These new AI systems will automate routine tasks like cash flow management, accounts receivable, and payable, allowing business owners to focus on growth.
Intuit plans to roll out its agentic AI capabilities starting in December 2023, with initial features expected to be available by December 2024 and further enhancements through 2025.
The agentic AI systems will provide personalized insights and recommendations, automating complex tasks for both consumers and businesses.
These capabilities will be integrated across Intuit's popular platforms, including TurboTax, Credit Karma, QuickBooks, and Mailchimp.
Intuit has already launched AI-driven tools, such as a generative AI-powered financial assistant, which serves millions of consumers and small businesses.
Despite the automation, the importance of human oversight in the process remains a priority, as emphasized by company executives.
Intuit is also developing features to provide dynamic insights into business finances, enhancing understanding of tax and compliance situations.
The agentic AI systems will operate on behalf of users, offering personalized insights while still allowing access to human tax and bookkeeping experts.
Long-term investments in data and AI have positioned Intuit to deliver seamless, customer-focused experiences, according to the company's leadership.
Intuit will discuss these AI innovations during its Investor Day on September 26, 2024, with a live webcast available for interested parties.
Summary based on 3 sources
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Sources
VentureBeat • Sep 25, 2024
How Intuit plans to use agentic AI to automate complex business tasksPYMNTS.com • Sep 25, 2024
Intuit to Add Agentic AI Capabilities Across Platforms and Products | PYMNTS.comFinTech Futures • Sep 25, 2024
Intuit Pioneers Done-for-You Future for Consumers and Businesses with Agentic AI - FinTech Futures: Fintech news