Intuit to Launch Advanced AI Systems for Automated Business Workflows and Personalized Insights

September 27, 2024
Intuit to Launch Advanced AI Systems for Automated Business Workflows and Personalized Insights
  • Intuit Inc. is set to launch agentic AI systems powered by its proprietary Generative AI Operating System (GenOS) to enhance customer experiences.

  • The GenOS platform integrates a GenRuntime framework and specialized AI agents, enabling autonomous planning and execution of business workflows.

  • These new AI systems will automate routine tasks like cash flow management, accounts receivable, and payable, allowing business owners to focus on growth.

  • Intuit plans to roll out its agentic AI capabilities starting in December 2023, with initial features expected to be available by December 2024 and further enhancements through 2025.

  • The agentic AI systems will provide personalized insights and recommendations, automating complex tasks for both consumers and businesses.

  • These capabilities will be integrated across Intuit's popular platforms, including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

  • Intuit has already launched AI-driven tools, such as a generative AI-powered financial assistant, which serves millions of consumers and small businesses.

  • Despite the automation, the importance of human oversight in the process remains a priority, as emphasized by company executives.

  • Intuit is also developing features to provide dynamic insights into business finances, enhancing understanding of tax and compliance situations.

  • The agentic AI systems will operate on behalf of users, offering personalized insights while still allowing access to human tax and bookkeeping experts.

  • Long-term investments in data and AI have positioned Intuit to deliver seamless, customer-focused experiences, according to the company's leadership.

  • Intuit will discuss these AI innovations during its Investor Day on September 26, 2024, with a live webcast available for interested parties.

Summary based on 3 sources


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