Google Enhances Gmail with AI Writing Tools Amid Ad Controversy

August 22, 2024
Google Enhances Gmail with AI Writing Tools Amid Ad Controversy
  • Google has rolled out new features for its Gemini AI writing tools, enhancing email drafting options for Google Workspace customers.

  • These features are now live and available for all Gmail users on both mobile apps and the web version.

  • The latest version of Gemini, 1.5 Pro, offers improved understanding and faster performance.

  • Users can utilize the 'Help Me Write' shortcut in Gmail to polish, formalize, elaborate, or shorten their drafts, provided they have at least 12 words in their email.

  • The 'Polish' option is accessible via a 'Refine my draft' shortcut in email drafts, but is limited to Google Workspace and Google One AI Premium subscribers.

  • Users can choose from three refining options—formalize, elaborate, and shorten—to adjust the tone or content of their messages.

  • Gemini can transform rough notes into a complete email, requiring only a minimum of 12 words.

  • To access the Polish tool, users can tap the pencil with a sparkle icon in the toolbar, which also allows them to regenerate and replace existing notes.

  • However, a recent ad campaign faced backlash for suggesting that children should rely on AI for personal messages, leading Google to pull the ad during the Paris Olympics.

  • Critics argue that using AI for personal communication undermines the authenticity of handwritten notes.

  • It's important to note that these AI features require a subscription to Google One's AI Premium plan or specific educational or business add-ons.

  • While these tools may appeal for their convenience, there are concerns about whether AI rewriting genuinely saves time compared to manual drafting.

Summary based on 8 sources


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Gmail can now 'polish' your email drafts


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