Google Enhances Gmail with AI Writing Tools Amid Ad Controversy
August 21, 2024Google has rolled out new features for its Gemini AI writing tools, enhancing email drafting options for Google Workspace customers.
These features are now live and available for all Gmail users on both mobile apps and the web version.
The latest version of Gemini, 1.5 Pro, offers improved understanding and faster performance.
Users can utilize the 'Help Me Write' shortcut in Gmail to polish, formalize, elaborate, or shorten their drafts, provided they have at least 12 words in their email.
The 'Polish' option is accessible via a 'Refine my draft' shortcut in email drafts, but is limited to Google Workspace and Google One AI Premium subscribers.
Users can choose from three refining options—formalize, elaborate, and shorten—to adjust the tone or content of their messages.
Gemini can transform rough notes into a complete email, requiring only a minimum of 12 words.
To access the Polish tool, users can tap the pencil with a sparkle icon in the toolbar, which also allows them to regenerate and replace existing notes.
However, a recent ad campaign faced backlash for suggesting that children should rely on AI for personal messages, leading Google to pull the ad during the Paris Olympics.
Critics argue that using AI for personal communication undermines the authenticity of handwritten notes.
It's important to note that these AI features require a subscription to Google One's AI Premium plan or specific educational or business add-ons.
While these tools may appeal for their convenience, there are concerns about whether AI rewriting genuinely saves time compared to manual drafting.
Summary based on 8 sources
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Sources
CNET • Aug 21, 2024
Google Gemini AI Adds New Features for Polishing EmailsThe Verge • Aug 20, 2024
Gemini in Gmail can now help polish up your draftsMashable • Aug 21, 2024
Gmail can now 'polish' your email draftsLifehacker • Aug 21, 2024
Gmail’s ‘Help Me Write’ Feature Can Now Polish Up Your Emails With AI