Telstra Hikes Mobile Plan Prices, Cuts Workforce by 10% Amid Cost-of-Living Criticism

July 10, 2024
Telstra Hikes Mobile Plan Prices, Cuts Workforce by 10% Amid Cost-of-Living Criticism
  • Telstra announced price hikes for its mobile plans, targeting wealthier customers while aiming to keep plans affordable for others.

  • Price increases range from $2-4 per month, impacting premium plans the most, with some prices reaching $99 per month.

  • Basic, essential, and bundle plans will also see increases, while starter plans remain unchanged but offer more data.

  • The Large Data Plan will be discontinued, and the Telstra Top Up program will now cost $180 for 70GB of data.

  • These changes are designed to maximize revenue without losing customers to competitors, following similar moves by Optus and Vodafone.

  • Telstra's CEO announced a 10% workforce cut, focusing on the enterprise unit facing challenges from internet-based services.

  • Despite criticism, analysts predict minimal impact on customer churn rates, and Telstra's shares rose over 3% in early trading.

  • Critics argue the price hikes are unjustified given ongoing cost-of-living pressures, but Telstra defends them as necessary for technology investment and meeting customer demand.

Summary based on 4 sources


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Sources

Telstra lifts prices amid cost-of-living crunch

The Sydney Morning Herald • Jul 9, 2024

Telstra lifts prices amid cost-of-living crunch

Telstra must get pricing pain right to prevent a customer revolt

Telstra hikes prices for customers

Yahoo News • Jul 9, 2024

Telstra hikes prices for customers

Telstra’s inflation-busting price hikes hit battlers hardest

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