Nationwide IT Glitch Paralyzes UK Airports, Strands Thousands
May 8, 2024![Nationwide IT Glitch Paralyzes UK Airports, Strands Thousands](https://cdn.brief.news/images/stories/d37bffe6f41bc3e13b2523d2d2eeae1a1430448c3cc722277c3669266d412f88301e39d1e02ebe452c820dc621cf9e18e8d501ad55d59efd4ca4b1bcfe3adb50.png)
A nationwide IT glitch in the UK Border Force's e-gate system caused significant delays and chaos at major UK airports.
Passengers at airports including Heathrow, Stansted, Gatwick, Edinburgh, and Manchester faced long queues due to manual passport checks.
The technical issue led to passengers being stuck on planes and waiting for extended periods with limited access to facilities.
The IT outage added to travel woes already present from ongoing train strikes across the UK.
The Home Office has issued an apology and is working to resolve the situation, though the cause and duration of the outage remain unknown.
Affected travelers are advised to seek updates from airport officials amidst the border control disruptions.
Summary based on 11 sources
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Sources
![Outage Causes Delays at U.K. Airports’ Immigration Checkpoints](https://cdn.brief.news/images/links/bc75d2dcf42ea814e86339ce289d2d32805104ea300d2b41ab6333d90d1bc94e59e1467f514dbbf0ef48542e745187fbab687c36adb6fb16bb2293eb262f173e.jpg)
The New York Times • May 7, 2024
Outage Causes Delays at U.K. Airports’ Immigration Checkpoints![Chaos at London and other UK airports due to e-gate technical problems](https://cdn.brief.news/images/links/d37bffe6f41bc3e13b2523d2d2eeae1a1430448c3cc722277c3669266d412f88301e39d1e02ebe452c820dc621cf9e18e8d501ad55d59efd4ca4b1bcfe3adb50.png)
The Guardian • May 7, 2024
Chaos at London and other UK airports due to e-gate technical problems![Border Control 'e-gates down' sparking huge queues and chaos at airports](https://cdn.brief.news/images/links/21ede308eaea025595619f9a133b7520670a4c0a3d033382e57871d4044a41e4bdaee1f904c444ed65799796e3f86272651d8a93ad4de5606248623cdf1894e1.jpg)
The Mirror • May 7, 2024
Border Control 'e-gates down' sparking huge queues and chaos at airports