Qantas agrees to a settlement with the ACCC including a A$100 million civil penalty and up to A$20 million in passenger compensation.

The airline must inform customers of cancellations and cease selling tickets for canceled flights within a day.

Qantas faced allegations of selling tickets for over 8,000 flights that were never flown.

The company's CEO has resigned amidst the controversy.

Qantas commits to improving practices to regain consumer trust and has invested in new technology to avoid future issues.

The financial impact of the settlement will be recorded in the 2024 fiscal year-end financial statements.

ACCC views the settlement as a victory for consumer rights and a prompt for broader discussions on aviation competition and consumer protection.