On November 13, 2024, a volcanic eruption at Mount Lewotobi Laki-laki led to the cancellation of several flights between Singapore and Bali due to a hazardous ash cloud extending 9 kilometers.

Airlines are actively contacting customers regarding changes to their travel plans and are allowing passengers to cancel or reschedule their flights due to the disruptions.

Travelers like Samsudin expressed frustration after being stranded in Bali, having to purchase new flights after their original tickets were refunded.

Some travelers successfully rebooked their flights, including Amanda Mac and Michelle Jeanes, who switched to Garuda Indonesia to continue their trips.

The entire region is now covered in a thick layer of ash, severely impacting daily life and tourism activities.

The Indonesian economy heavily relies on tourism, making the impact of natural disasters particularly challenging for the region.

Passengers affected by flight cancellations due to volcanic activity are entitled to alternative transportation but not compensation, as volcanic eruptions are classified as extraordinary circumstances.

Officials are closely monitoring the volcano and have warned that further eruptions could occur, potentially extending disruptions to air travel.

While there have been no immediate reports of damage to nearby villages, authorities have warned residents to remain vigilant for potential 'cold lava floods' due to heavy rainfall.

Despite the cancellations, Denpasar International Airport remains operational, with airlines like Jetstar and Qantas continuing to monitor volcanic activity.

On November 12, 2024, 34 flights were disrupted, prompting the airport director to establish help desks for stranded passengers.

Muhammad Wafid, head of the volcanology agency, reported ongoing eruptions, with hot lava and ash clouds being ejected to the west and northwest of the volcano.