ZeniMax QA Workers Threaten Strike Against Microsoft Over Wages and Outsourcing Concerns

April 1, 2025
ZeniMax QA Workers Threaten Strike Against Microsoft Over Wages and Outsourcing Concerns
  • ZeniMax Workers United, representing about 300 quality assurance workers at Bethesda's parent company, has overwhelmingly voted to authorize a strike against Microsoft if contract negotiations fail, with over 94% support for this decision.

  • Negotiations for a first contract have been ongoing for nearly two years, focusing on key issues such as better wages, workplace improvements, and concerns over outsourcing without union notification.

  • Workers are demanding better wages, improved workplace conditions, and remote work options, while also expressing concerns about the outsourcing of in-house quality assurance jobs without prior notification to the union.

  • Despite Microsoft's assertions of progress in negotiations, union members, including Aubrey Litchfield, have criticized the company's wage practices as inadequate for a corporation of its size.

  • Complicating the labor landscape, SAG-AFTRA members are currently on strike over AI-related issues in the video game industry, highlighting broader labor tensions.

  • Upcoming releases from Bethesda, including 'Doom: The Dark Ages' in May 2025, raise concerns that a strike could delay production and affect game development timelines.

  • The historical exploitation of QA testers in the gaming industry is underscored by their long hours and low pay, as they play a crucial role in ensuring game quality.

  • Microsoft claims to have presented a fair proposal that includes immediate compensation increases and enhanced benefits, aligning with their hybrid work model.

  • The union, part of the Communications Workers of America (CWA), was recognized by Microsoft in 2023, making it the first union to achieve this status within the company.

  • Previously, union members staged a one-day walkout in December 2024 due to concerns over outsourcing and return-to-office policies, which prompted the CWA to file an unfair labor practice charge against Microsoft.

  • While the specifics of the contract negotiations remain undisclosed, the union is pushing back against Microsoft's hybrid work model, which many workers find inadequate.

  • Union representatives emphasize the need for livable wages, citing financial struggles faced by employees that significantly impact their personal lives.

Summary based on 7 sources


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