Humane AI Pin Fails: HP Acquisition Ends Ambitious Device Amid Poor Sales and Criticism

February 19, 2025
Humane AI Pin Fails: HP Acquisition Ends Ambitious Device Amid Poor Sales and Criticism
  • The Humane AI Pin, once envisioned as a groundbreaking device beyond smartphones, is set to cease operations at the end of February 2025 after its acquisition by HP.

  • Customers who bought the AI Pin for $700 within the last 90 days can request refunds, but earlier purchasers have not been offered any compensation.

  • HP Inc. has acquired assets from Humane Inc. for $116 million, including most of its employees and software platform.

  • Despite initial excitement and endorsements, the AI Pin failed to meet performance expectations, receiving negative reviews from tech critics.

  • The device was heavily marketed but suffered from poor performance, lacking essential features and frequently malfunctioning.

  • The high price tag and subscription model contributed to disappointing sales, with reports indicating more returns than purchases shortly after launch.

  • A significant factor in the pin's failure was its lack of integration with smartphones, which are essential for modern tech devices.

  • Ultimately, the AI Pin's troubled market presence lasted less than a year, leading to its discontinuation due to reliability issues.

  • Investors and customers faced substantial financial losses, with estimates suggesting investors lost at least 50% of their investments.

  • Humane's failure is seen as one of the most notable device failures in recent years, characterized by unmet expectations and an abrupt shutdown.

  • In light of the product's discontinuation, Humane expressed gratitude to early adopters while acknowledging a shift in business priorities.

  • The situation exemplifies the trend of IoT devices becoming e-waste when companies cease support, raising concerns about consumer responsibility.

Summary based on 44 sources


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Sources

HP to Buy Humane, Maker of the Ai Pin, for $116 Million



The Humane AI Pin never had a chance

The Verge • Feb 19, 2025

The Humane AI Pin never had a chance

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