In response to customer concerns, Bambu has issued a blog post to clarify misinformation regarding subscription requirements, remote file monitoring, and third-party filament blocking.

Recent changes have led many users to report losing access to their Bambu printers when using third-party slicers and tools, forcing them to rely on Bambu Connect for instructions and status updates.

Despite these changes, Bambu assures users that utilizing third-party software through Bambu Connect will have minimal impact, highlighting a seamless authentication process with OrcaSlicer.

Additionally, Bambu's own slicer, Bambu Studio, remains unaffected by the firmware upgrade and continues to function normally.

Looking ahead, the company plans to update LAN mode to introduce a Standard Mode with Bambu Connect, alongside a Developer Mode that will maintain open MQTT, live stream, and FTP functions.

Bambu has noted a significant increase in cloud service requests through unofficial channels, with peaks reaching up to 30 million unauthorized requests per day.

This surge in unauthorized access has raised concerns among customers, especially in light of past incidents involving abnormal traffic and web hacks that have affected 3D printers.

To address these security concerns, Bambu emphasizes the importance of verifying all hardware interactions to minimize risks and prevent dangerous situations.