23andMe Reaches $30M Settlement Over Massive Data Breach Affecting 6.9M Customers

September 13, 2024
23andMe Reaches $30M Settlement Over Massive Data Breach Affecting 6.9M Customers
  • 23andMe has reached a proposed settlement of $30 million to resolve a class action lawsuit stemming from a significant data breach that exposed the personal information of approximately 6.9 million customers.

  • The breach, which began in late April 2023 and lasted until September 2023, involved hackers utilizing credential stuffing techniques to gain unauthorized access to customer accounts.

  • As part of the settlement, affected customers will receive compensation and access to a free three-year security monitoring program.

  • This incident has severely impacted 23andMe's financial standing, contributing to a decline in stock prices and prompting CEO Anne Wojcicki to consider taking the company private, a move that was ultimately rejected.

  • The lawsuit, filed in January 2024, accused 23andMe of failing to adequately protect customer privacy and not properly notifying affected individuals about the breach.

  • Additionally, 23andMe will enhance its security protocols, implementing mandatory two-factor authentication and conducting annual cybersecurity audits for three years.

  • The company will also establish a data breach incident response plan and will cease retaining personal data for inactive accounts.

  • Most of the settlement costs, approximately $25 million, are expected to be covered by cyber insurance.

  • The proposed settlement is currently awaiting approval from a judge in a San Francisco federal court.

  • A dedicated website will be created to inform eligible individuals about the settlement fund and facilitate payments.

  • While 23andMe denies any wrongdoing related to the breach, the settlement should not be interpreted as an admission of liability.

  • The breach not only compromised personal information but also led to the leakage of data profiles for 4.1 million individuals in the UK and 1 million Ashkenazi Jews on hacking forums.

Summary based on 4 sources


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