London Drugs Shuts Western Stores Amid Cybersecurity Breach, Data Safety Assured
April 30, 2024London Drugs has temporarily shut down all its Western Canada stores due to a cybersecurity incident.
The company is collaborating with cybersecurity experts to manage and investigate the issue, and has claimed that customer and employee data appear secure.
Store closure is a result of operational disruptions, with urgent pharmacy needs still being addressed by pharmacists.
London Drugs' phone systems are also currently offline as part of the ongoing investigation.
The cause of the cyber incident, identified on Sunday, remains unspecified with no immediate links to ransomware.
External cybersecurity professionals have been engaged to reinforce network and data protection.
Although store operations are halted, London Drugs assures this is a temporary measure and is actively working on remediation.
The event is indicative of a larger pattern where healthcare entities are increasingly targeted by cybercriminals.
Authorities have not been notified yet, but will be if it's determined that personal information has been breached.
London Drugs invites confidential tips about the incident or related cyberattacks, and commits to updating the public as the situation evolves.
Summary based on 7 sources
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Sources
TechRadar pro • Apr 29, 2024
Another major pharmacy chain shuts following possible cyberattackBleepingComputer • Apr 29, 2024
London Drugs pharmacy chain closes stores after cyberattackGlobal News • Apr 29, 2024
‘Cybersecurity incident’ leads to closure of London Drugs stores in Western Canada