Walloon Government Launches Major Initiative to Simplify Administrative Processes for Citizens and Businesses
March 27, 2025
On March 27, 2025, the Walloon government and the Fédération Wallonie-Bruxelles unveiled a comprehensive strategy in Namur aimed at simplifying administrative processes for both citizens and administrations.
The simplification effort is a top priority for the current legislative session, responding to public demand for reduced bureaucratic constraints.
Jacqueline Galant, the minister responsible for the project, emphasized that the primary goal is to concretely simplify citizens' lives and establish a credible and ambitious simplification program.
Dubbed the 'shock of administrative simplification,' this effort began on October 3, 2024, with a commitment to present a strategy by the end of the first quarter of 2025, which has now been successfully achieved.
The strategy was shaped by feedback from civil society, which underscored the need for a customer-oriented administration, more accessible procedures, and targeted controls.
The governments aim to foster a cultural change within public authorities through a new management model that emphasizes results, while also modernizing administrative practices.
Galant acknowledged the challenge of changing 30 years of administrative practices within six months but stressed the importance of establishing a clear timeline for key measures.
Over 300 measures have been identified to streamline administrative processes, with expectations for this list to expand as the initiative progresses.
This initiative seeks to significantly reduce administrative burdens for citizens and businesses, marking a pivotal shift in how public services are delivered.
While many measures are outlined, full implementation will take time due to the need for new decrees and changes in established habits.
The initiative aims to drastically reduce paperwork and streamline processes for various administrative tasks.
Summary based on 2 sources