Despite their authoritative appearance, El Aroui emphasizes their role as guides for lost visitors who frequently ask for directions to popular attractions.

El Aroui reflects on the mixed reception the police receive; while many families appreciate their presence, others may view them as representatives of authority, which can lead to tensions.

The police are prepared to intervene if any disturbances arise, but they hope for peaceful evenings without incidents.

An incident was reported where a vendor had hats stolen, illustrating the organized nature of thefts that can occur during the festive period.

The Christmas festivities, known as 'Les Plaisirs d'hiver', began illuminating Brussels at the end of November 2024, drawing thousands of visitors daily.

Brussels faces heightened risks of crowd-related incidents during the holiday season, necessitating vigilance from law enforcement.

To ensure the safety of both visitors and vendors during this festive season, police patrols have been deployed in the bustling areas.

Leading these efforts are Zakarga El Aroui, a first inspector with 22 years of service, and Patrick Mavembo, a new inspector.

Sixteen additional police officers, including undercover 'trackers', patrol the perimeter to monitor for pickpockets among the holiday crowds.

The police are easily identifiable in their blue uniforms with the 'police – politie' logo and fluorescent orange vests, equipped with firearms and concealed bulletproof vests for their safety.

While maintaining a broad area of responsibility, the police balance immediate response with overall safety, often unable to linger too long in one location.

The police also address issues related to intoxicated individuals, ensuring they return home safely without causing public disturbances.

El Aroui highlights the challenge of helping lost children, as festive distractions can lead to them straying from their families.