OpenAI Expands AI Agent 'Operator' Globally, Enhancing Task Automation for ChatGPT Pro Users
February 21, 2025
Future improvements may include a more intuitive AI that can automatically determine which tools to use based on user requests, further enhancing the ChatGPT experience.
OpenAI's CEO, Sam Altman, predicts that AI agents like Operator will start joining the workforce in 2025, significantly impacting productivity and the nature of work.
As Operator is still in its research preview phase, OpenAI aims to enhance its features based on user feedback, reflecting the company's commitment to improving user experience.
Currently, Operator is accessible only through a dedicated web page, requiring users to operate it in a separate browser window.
Operator can process both text and image inputs, analyzing raw pixel data and performing actions through a virtual keyboard and mouse, which allows it to manage multi-step processes and resolve errors.
However, early users have reported mixed experiences, highlighting issues such as slow response times and the necessity for consistent user oversight.
This expansion positions OpenAI as a significant player in AI automation, with the potential to transform how users manage daily tasks and streamline administrative functions.
In addition to these tasks, Operator can transcribe meeting minutes, book travel, and compile research reports, adapting to real-time changes rather than following rigid instructions.
The AI mimics human behavior on the web, navigating websites and menus with virtual capabilities, while users maintain control and can intervene during tasks that require sensitive information.
OpenAI has expanded its AI agent, Operator, to ChatGPT Pro users in several countries, including Australia, Brazil, Canada, India, Japan, Singapore, South Korea, and the U.K., following its initial launch in the U.S. in January 2025.
The AI tool is capable of handling a variety of tasks such as filling out forms, making restaurant reservations, and ordering groceries.
Operator can autonomously complete tasks based on simple user instructions, such as processing a shopping list from a photo, demonstrating its practical applications.
Summary based on 25 sources
Get a daily email with more Tech stories
Sources

TechCrunch • Feb 21, 2025
OpenAI rolls out its AI agent, Operator, in several countries | TechCrunch
Digital Trends • Feb 21, 2025
OpenAI’s Operator agent is coming to eight more countries
Economic Times • Feb 21, 2025
OpenAI rolls out AI agent Operator in India, but how does it work?