FTC Cracks Down on Fake Online Reviews with New Rule; Violators Face $50,000 Fines
August 14, 2024
- The Federal Trade Commission (FTC) has announced a final rule prohibiting companies from creating fake online reviews and testimonials to protect consumers from fraud. 
- This regulation aims to promote fair and honest competition in product and service reviews, addressing deceptive practices that have proliferated, especially with the rise of generative AI. 
- Key provisions of the rule include a ban on fake reviews from non-existent individuals, AI-generated reviews, and those written by individuals without actual experience of the product. 
- Additionally, businesses are prohibited from providing compensation or incentives for writing reviews that express a specific sentiment, whether positive or negative. 
- The FTC's ruling also prohibits companies from intimidating individuals to prevent or remove negative reviews through threats or false accusations. 
- Violators of these new rules could face significant penalties, with fines potentially reaching up to $50,000 per violation. 
- The rule was approved unanimously with a 5-to-0 vote and will be enforced 60 days after its publication in the Federal Register. 
- FTC Chair Lina M. Khan emphasized that fake reviews waste consumers' time and money, harm the marketplace, and take business from honest competitors. 
- The FTC aims to enhance the reliability of online reviews, particularly on platforms like Amazon, which has faced ongoing issues with fake reviews. 
- Once implemented, the new rules will allow the FTC to seek civil penalties against violators, enhancing accountability in the marketplace. 
- This regulation could also impact streamers who engage in view botting, as it addresses deceptive practices that inflate viewership numbers. 
- The FTC has previously taken action against companies for fake reviews, including notable cases against The Bountiful Company and Sunday Riley for review manipulation. 
Summary based on 7 sources
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Sources

TechCrunch • Aug 14, 2024
FTC finalizes rule banning fake reviews, including those made with AI | TechCrunch
The Verge • Aug 14, 2024
The FTC’s fake review crackdown begins this fall
Gizmodo • Aug 14, 2024
Feds Officially Ban Fake Online Reviews and Testimonials
