TikTok Tests Location Reviews in Videos, Challenging Google Maps' Dominance

April 16, 2025
TikTok Tests Location Reviews in Videos, Challenging Google Maps' Dominance
  • TikTok is currently testing a new feature that allows users to view reviews of physical locations directly in the comments section of videos, positioning itself as a competitor to traditional search engines like Google Maps.

  • This initiative aims to keep TikTok's over 1.5 billion global users engaged within the app, reducing the need to switch to Google for location searches.

  • The feature includes a 'Reviews' tab next to comments on selected videos, enabling users to access star ratings, written reviews, and photos related to tagged locations such as stores and restaurants.

  • Users can click on a reviewer's username to visit their TikTok profile, enhancing user engagement and creating a more integrated experience compared to previous integrations with Google Maps.

  • This development reflects TikTok's ongoing evolution into a more comprehensive platform, often referred to as a 'super app' by industry observers.

  • The reviews feature is part of TikTok's broader strategy to compete with Google, particularly in search and maps, and to appeal to younger demographics.

  • While some users may appreciate this addition, others might find it clutters the viewing experience.

  • A recent study by Adobe revealed that 10% of Gen Z consumers prefer using TikTok over Google for search, indicating significant usage among millennials and Gen X as well.

  • In September 2024, TikTok launched 'TikTok Search Ads Campaigns', allowing advertisers to target users based on search results, further challenging Google's advertising model.

  • TikTok has already become a popular platform for place searches among Generation Z and has introduced image search capabilities to enhance product discovery.

  • In 2022, Google CEO Sundar Pichai acknowledged TikTok's growing influence on the search market, noting that competition can emerge unexpectedly.

  • It remains unclear when this feature will be publicly launched and how users will react to it once available.

Summary based on 3 sources


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