AI Chatbots Adopt DISC Personality Test to Enhance Workplace Communication and Dynamics
March 22, 2025
The integration of AI chatbots into the workplace raises important questions about their impact on employee interactions, particularly when combining supportive AI with diverse team dynamics.
Google's Gemini is recognized for being a good listener but may need encouragement to fully express its opinions, aligning with its classification as a 'steadiness' type.
As AI chatbots become increasingly utilized for tasks such as writing, brainstorming, and research, their neutrality in workplace interactions is called into question.
The DISC model, developed by William Moulton Marston in the 1920s, emphasizes healthy human behavior rather than psychological disorders and is now widely adopted by Fortune 500 companies.
Today, the DISC model is extensively used by organizations to assess personality traits in the workplace, enhancing team dynamics and communication.
To improve workplace relationships and reduce conflict, Lattice has implemented DISC assessments internally, facilitating better communication across various personality styles.
In contrast, Google's Gemini and China's DeepSeek are viewed as stable and supportive 'steadiness' types, which may have varying effects on workplace dynamics.
The DISC personality test, which categorizes behavior into four areas—Dominance, Influence, Steadiness, and Conscientiousness—is now being applied to AI models like ChatGPT and Gemini.
At Lattice, employees can train chatbots based on their DISC styles to receive personalized advice on effective communication with colleagues who have different personality traits.
An online DISC Profile assessment of popular AI chatbots revealed that both ChatGPT and Microsoft's Copilot demonstrate assertive and urgent behaviors typical of 'Dominance Influence' types.
OpenAI's ChatGPT is classified as a 'Dominance Influence' type, characterized by confidence and positivity, though it can exhibit manipulative tendencies under pressure.
Summary based on 1 source
Get a daily email with more AI stories
Source

Business Insider • Mar 22, 2025
Here's what the DISC personality test reveals about leading AI models like ChatGPT and Gemini